Online Counseling

Welcome to San Diego City College Online Counseling Services.  This dynamic service is designed to provide live counseling to students enrolled in online and/or evening classes at City College.  The "Ask the e-Counselor" email service provides general counseling advice to current and prospective students while the Live e-Appointment service allows currently enrolled City College students to meet with a counselor online, via the WebEx powered Meeting Center, to receive educational, career, and personal counseling as it pertains to their academic success.  After carefully reading the Informed Consent Statement, review the navigation links below for more information.  

INFORMED CONSENT STATEMENT

You must carefully read the entire "Terms & Conditions" statement below BEFORE using the Online Counseling Services at San Diego City College.

TERMS & CONDITIONS:

Information about you is confidential. It is important that you supply the most current information about yourself, your educational history, plans and career goals so that online counselors may provide you with the most accurate information specific to your needs.

  • Wherever E-Counseling is mentioned, I understand this is referring to the online counseling services provided by San Diego City College, which includes, but is not limited to, Live e-Appointments with Counselors, and the use of an unsecured email for quick general questions known as “Ask the E-Counselor”.
  • Per the Family Rights and Privacy Acts, I hereby grant permission for San Diego City College Online Counselors to release academic information about myself during a Live e-Counseling appointment and/or workshop or group session, via the WebEx Meeting Center, which I understand to be encrypted and secured.  
  • When using the "Ask the E-Counselor" function, I understand that these interactions are communicated through an unsecured email, and is to be used for general questions only. Therefore, I will not share my confidential student record information, via this option, nor will the counselor provide or discuss my student records via this option. 
  • When requesting a live e-Appointment and while asking the Online Counselor questions, I must authentically represent myself in all aspects.
  • I am the student who will be attending the live e-Appointment, and I will provide accurate personal information, educational history, and educational goals.
  • I will protect my meeting ID# and password by not sharing this information with others.
  • I authorize the Online Counselor to provide me with information related to my academic records online through the use of the Online Counseling website and the WebEx powered Meeting Center.
  • I authorize the Online Counselor to record my live e-Appointment/e-Workshop session for the sole purpose of assisting me with my academic pursuits.I give permission to San Diego City College Counselors, relevant City College personnel and WebEx Meeting server personnel (administrator) to, when necessary and for the sole purpose of improving the online meeting services, have access to recorded information from a live e-Appointment and/or a live e-Workshop between me and a Counselor.
 

E-Counseling Main Services


LIVE e-AP
POINTMENT:  schedule a "live" appointment with a City College counselor to review your academic record, develop education plans, discuss career options, or if you are in need of some personal counseling.  All you need is a computer/tablet with internet access, speakers and a microphone.  You can even "see" the counselor if you have a webcam.  Priority for online counseling appointments is given to students who consider City College as their "home campus", are taking online and/or evening classes, and are pursuing a certificate or degree from City.  If this is you then just click on the link above to get started!




 ASK THE E-COUNSELOR:  if you are a current or prospective City College student you are welcome to submit an email to a counselor with general counseling related questions.  

IMPORTANT:  WE CANNOT REVIEW YOUR PERSONAL ACADEMIC RECORD VIA THIS UNSECURED SERVICE SO PLEASE DO NOT PROVIDE ANY CONFIDENTIAL INFORMATION (i.e., your CSID #)