San Diego City College (619) 388-3400   1313 Park Blvd  San Diego, California 92101 

"Some Community-College Students Fall Through the Cracks in Their First Month"
- Chronicle of Higher Education

What is Early Alert? - When used and used early, Early Alert is a key strategy for promoting the academic achievement and success of students.

Thank you for promoting student success!

Step 1 – Early Assessment

An effective Early Alert system relies on effective Early Assessment in the classroom, e.g. student's attendance, classroom participation/study habits, performance, behavior/conduct, etc.

Sample Early Assessment strategies

• First Week: Sample Student Survey - WORD

• Early Assessment in English - PDF

• Early Alert: Study Help - PDF

What is your strategy?  Please let us know!

Tools for promoting student success

• Learning Styles Handout
  (Source: Learning Assistance Center at City College of S.F.)

• Defining College Readiness - Inside Out (Pyramid Model)

• Student Success Questionnaire

• "You Are Here" Map to Student Success (bookmark also available)*

• Degrees and Certificates - Basic Info for students*

• Drop and Withdrawal - Basic Info for students*

• Weekly Time Management Planner

* Small quantities available in faculty mailroom.  Contact Title V Office (Room T-109V, Phone: 388-3208, Email: cityt5@sdccd.edu) for large quantities.

Recommended readings

• Using Classroom Assessment To Change Both Teaching and Learning

• Classroom Assessment Techniques: A Student's Gateway to Better Learning

• Other readings and available research

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Step 2 – Referral

Which type of intervention best meets the student’s “needs” in the most appropriate time?

1. Direct referral to campus support services

2. Direct referral to Counseling Center

3. Follow-up “bubble” via Online Drop Sheet

 

Option A.  Direct referral to campus support services

Tip – this is the most immediate Early Alert option for faculty

Action – if a student’s “needs” ARE well understood and can be addressed by student services, then refer the student directly to the corresponding service area When – refer students as SOON as you observe them having difficulty in your class How – for effective support please use a green Student Referral Form and clearly indicate a Purpose for Referral. Copies of the referral form are available in the faculty mailroom.

References - sample referral form or
                       tutorial on how to use the referral form.

 

Option B.  Direct referral to Counseling Center

Action – if a student’s “needs” are NOT well understood, then refer the student directly to the Counseling Center (Room A-110, Phone: 388-3540) for academic, career or personal counseling.

When – refer students as SOON as you observe them having difficulty in your class

How – for effective support please use a green Student Referral Form and clearly write “Early Alert Referral” in the Purpose for Referral section.

What happens – a counselor will:

- identify personal needs,

- assist in the development of a Student Action Plan

- and recommend referrals to available support services.

A follow‑up visit will also be scheduled, as needed.

For questions & assistance about this referral option, please contact:

Tandy Ward - Academic Success Center Counselor

Room A-110, Phone: 388-3679, Email: tward@sdccd.edu

 

Option C.  Follow-up “bubble” via Online Drop Sheet

Note – this is an ANONYMOUS referral option: students referred via the follow-up bubble will benefit from the services of the Counseling Center, but the referring instructor will NOT be identified.  Also, this option requires a time delay before the student is assisted.
If a student has an urgent need, then please use Referral Option A or B.

Action – if referral options A & B are not suitable methods of intervention, then use the “follow-up” bubble on the Online Faculty Drop Sheet for any student in need of support

When – use the follow-up bubble option as SOON as you observe any student having difficulty in your class

How – select the follow‑up bubble on the Online Faculty Drop Sheet and submit your selection

What happens – students will receive an email AND a letter from Counseling informing them that they have been identified as having difficulty in a class. These students are strongly encouraged to meet with a counselor to:

- identify personal needs

- develop a Student Action Plan

- and receive referrals to available support services.

A follow‑up visit will also be scheduled, as needed.

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Step 3 – Support Services

Did you know?  City College offers many services to meet the needs of students.  Below is a directory of City College services organized by "common" student needs.  For other community services, visit 2-1-1 San Diego for community, health, and disaster related resources.

1. Getting started at City College

Service Area	Room	Extension
Admissions	A-112	3475
Records	A-109	3474
Evaluations	A-110	3466
Financial Aid	A-113	3501
DSPS (Disability Support)	A-115	3513
Veterans	A-109	3504
Math & English Assessment	Schedule in A-110	3540
New Student Orientation	Schedule in A-110	3540
Registration	"Reg-e" on internet
A.S. Cashier	D-106	3479
Accounting	A-114	3458
Campus Police	T-211	3461
Bookstore	A-12	3548

Student Success Pathways - Learning Community Programs

City Links	T-109-V	3204
First Year Experience	A-111	3951
Honors	A-1N	3512
Puente	A-110	3668
Umoja	A-110	3796

 

2. Plan career, major, or educational goals

Service Area	Room	Extension
Transfer/Career Center	A-111	3722
Counseling Center	A-110	3540

 

3. Help with schoolwork

Service Area	Room	Extension
Tutorial/Learning Center	R-212	3685
English Center	C-226	3633
Math Center	T-208	3580
Library	“R” Bldg.	3421
Independent Learning Center	R-105,106 & 107	3535
Multimedia Center	R-100	3418

 

4. Financial, medical, and personal support

Service Area	Room	Extension
Financial Aid	A-113	3501
Counseling Center	A-110	3540
DSPS (Disability Support)	A-115	3513
Student Health Services	A-116	3450
Mental Health Services	A-221	3539
Scholarships	D-106	3498
Child Development Center	16th & B Street	3205
Student Affairs	D-106	3498

 

5. Additional specialized services and programs

Service Area	Room	Extension
TRIO/ASPIRE	A-10	3407
MESA (Math, Engineering & Science Achievement)	T-311E	3156
EOPS (Extended Opportunity Programs & Services)	A-113	3209
New Horizons	A-10-C	3424
CalWORKS	A-10-A	3797
Price Scholars	A-113-A	3244
Student Gov’t & Clubs	D-106	3498
International Education	A-1Q	3652

 

6. Ready to leave City College

Service Area	Room	Extension
Transfer/Career Center	A-111	3722
Evaluations	A-110	3466

 

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