Computer Business Technology
Computer Business Technology programs are offered for both transfer and career-oriented students. Certificates of Performance, Certificates of Achievement, and an Associate of Science Degree are available to students interested in upgrading computer skills for college success and/or employment in business office environments.
- Executive Assistant - secretary, administrative professional, or personal assistant is a person whose work consists of supporting management, including executives, using a variety of project management, communication, or organizational skills.
- Customer Service Agent - interact with customers to handle complaints, process orders, and provide information about an organization's products and services. Qualifications include good communication, problem-solving, and computer skills.
- General Office Clerk - perform a variety of clerical and administrative duties such as answering the telephone, typing documents, filing, and liaising with clients.
- Medical Assistant - support the work of physicians, physician assistants and other health professionals, usually in a clinic setting.
- Legal Assistant - support lawyers with various tasks, including conducting legal research, drafting and reviewing documents, communicating with clients, preparing hearings, trials, and meetings, and organizing and maintaining files.
CERTIFICATES & DEGREES
The Business Information Worker Associate of Science degree is designed to pepare students with advanced-skills in: creating professional business presentations for use in face-to-face and remote settings; charting data, develop projections using pivot tables and macros, and create solutions to problems using Scenario Management using Excel; efficiently organizing records by electronic means; designing, creating, and maintaining records using Access; creating and maintaining a collaborative work space in SharePoint using Office 365; maintaining accounting details for small businesses and/or large organizations; providing customer service to both internal and external customers. (Download PDF)
The goal of the Business Information Workers Certificate of Achievement is to prepare students for entry-level office and administrative support in the following areas: Basic oral and written business communications; basic computer application skills, including beginning Excel, Word, and Outlook; the fundamentals of computer systems; and critical thinking and problem solving. (Download PDF)
The Business Information Worker Certificate of Performance is designed to introduce students with the learning skills necessary to continue towards the Business Information Worker certificates and/or associate degree. (Download PDF)
The Business Information Worker II Certificate of Achievement is designed to provide students with the intermediate-level office skills that can facilitate advancement from entry-level to higher-level office and administrative support positions. (Download PDF)